Ready to order your favourite Lord Lou item, but curious about shipping costs? Please read all about our shipping policy on this page.
Of course, we choose our shipping partners carefully to ship your item safely and securely. But we also make sure our shipping costs are as low as possible. The shipping costs will be added to your order total before payment.
Any customs clearance, import taxes or other costs are at the recipients’ own expense.
Tracking & Delivery
- Orders placed before 12 pm (CEST) on Monday to Friday (excl. public holidays) will be dispatched the same day.
Returns & CancellationsNeed to return or cancel an item? No worries. It happens to the best of us. Please make sure of the following, before you return your item:
- Return or cancellation is made within 14 days from the receiving date (following the EU regulations).
- Product is unused, undamaged and in a resalable condition.
- The package should contain original packaging and receipts.